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Cookie Policy

A cookie is a small file that is placed on your computer’s browser upon visiting the website. It helps some of our website’s functionality to display correctly, and to be more efficient, whilst also tracking data that helps us interpret how you navigate the website & further improve your browsing experience. Most of the data that cookies track is anonymous, though some of it is developed to recognise patterns of interactions with the website, as well as take an approximate geographical location to improve user experience.

Cookies will remember information about the pages you visit, and actions you complete on the website, however it does not give us access to your computer or any information that is identifiable, other than the details you choose to share with us.

The table below explains the cookies we may use (not all cookies may be present) and why:


Used by Name(s) Storage Time Purpose
Google Analytics/Tag Manager _ga, _gid, _gat, _dc_gtm_UA-{uanumber}, _gat_UA{uanumber} 26 months Collects information on site activity, including which pages you have visited and what browser and operating system you are using, allowing us to improve our website
Wordfence wordfence_verifiedHuman, wfvt_{randomnumber} 1 day Wordfence is a security plugin that protects our website from malicious attacks. This cookie is stored once a website visitor is verified as human and not a bot, to distinguish the traffic from automated attack patterns
Web Server PHPSESSID Session Only Used by the web server to distinguish users as you move between pages on a website
Web Server Local Storage Infinite Used by the web server to distinguish users as you move between pages on a website
Font Awesome intercom-session-{fa key} 7 days Used by Font Awesome to gather information such as usage and how many times the cdn has been used.
Font Awesome intercom-lou-{fa key} 5 months Used by Font Awesome to gather information such as usage and how many times the cdn has been used.

How to manage cookies:

All internet browsers allow you to manage your cookie preferences that are stored on your computer, including being able to decline cookies completely. However, if you decline them you will find a reduced functionality on this website. You can delete cookies at any time or opt to have your browser prevent them in the future, and the way this is managed depends on the browser you have.

Google Chrome

Apple Safari

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox

If you object to the cookies being used, please do get in contact

Contact Us

What do our customers say?

See more reviews

Very quick and professional service

I am very impressed, my home is much improved. Very professional. Prompt. Punctual. I highly recommend. THANK YOU ALL. I have just been in contact with Double Glazing Direct regarding my front door. They are very professional and helpful. They kindly helped me.

Damien Martin

Google

We will be going back to Double Glazing Direct

Double Glazing Direct changed our very old and leaky polycarbonate conservatory roof to a new solid roof as well as changing the windows and doors of the same area. From start to finish we were extremely happy with their customer service, knowledge about their products and competitive pricing. There’s no pressuring sales pitch, they gave us as much time as we needed to make our decision which was refreshing. When the work started everyone we dealt with was friendly and professional and couldn’t do enough to make sure we were happy with everything and kept the disruption to the absolute minimum. The work was completed much faster than we imagined! Was amazing to see everything take shape so quickly! We are 100% satisfied with the end result and love the space that’s been transformed. We are getting lots of use out of it. I wouldn’t hesitate to recommend Double Glazing Direct. If you want an honest, professional service at a decent price, look no further! We need the rest of the windows and doors replacing in our house now and without a doubt we will be going back to Double Glazing Direct.

Buckinghamshire

Which?

‘Double Glazing Direct’ were brilliant.

They were extremely polite and professional. Before they started the work on the day of installation, taking out the existing windows, they prepared the area with dust sheets and special protective flooring on our wood floor and stairs. The fitters were skilled knowledgeable and focussed. There was no mess made during the installation. The quality of the product and installation was excellent. I love my windows and I will always recommend ‘Double Glazing Direct’.

Greater London

Which? Trusted Trader

Great job, professional service

Replaced an old aluminium frame patio door with updated upvc doors. Work undertaken very professionally, leaving the area clean and tidy afterwards. Noticed a very slight imperfection upon completion but this was rectified quickly and efficiently. Thank you to the entire Team. I would recommend Double Glazing Direct to anyone. Brilliant service from start to finish.

Buckinghamshire

Which? Trusted Trader

I would highly recommend

Marc and his team did an excellent job of replacing our conservatory glass roof with a Guardian Warm Roof. Work started on time and was completed within the stated time frame. I would highly recommend Double Glazing Direct.

David Tomlinson

Google

Outstanding Service

We had many issues trying to locate a company to replace our conservatory roof however, this company was recommended to us by a friend of a friend and we couldn’t be happier. It was really refreshing to have a company not place any pressure for a sale; always available to answer any queries; worked incredibly quick and professionally throughout with a friendly manner. We are so impressed with the service received, that we have now booked them again in May to have our windows replaced.

Buckinghamshire

Which? Trusted Trader

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