Terms & Conditions

Please note that when you access, browse or use this Site you accept, without qualification or limitation, the terms and conditions below.

Your right to use the Site and its contents

This site is for your personal use only. You may not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purposes. As long as you comply with the terms of these Terms & Conditions of Use, Double Glazing Direct Ltd grants you a non-exclusive, non-transferable limited right to enter and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

Ownership

All materials on this Site, including but not limited to images, software and text (the ‘Content’), are protected by copyright under UK copyright law, international conventions, and other copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. Any unauthorised use of the Content may violate copyright laws, the laws of privacy and publicity, and civil and criminal statutes. If you download any Content from this Site, you may not remove any copyright notices or other notices that go with it.

Our rights to change these Terms & Conditions of Use or Content on the Site

Double Glazing Direct Ltd may add to, change or remove any part of these Terms & Conditions of Use at any time, without notice. Any changes to these Terms Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. Double Glazing Direct Ltd may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products and/or services described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Indemnification

You agree to indemnify, defend and hold Double Glazing Direct Ltd and all of its directors, employees, associates, information providers (collectively, “Indemnified Parties”) harmless from and against all liability and costs incurred by the Indemnified Parties in connection with any claims arising out of any breach by you of these Terms & Conditions of Use or the foregoing representations, warranties and covenants. You will cooperate as fully as reasonably required in our defence of any claim. Double Glazing Direct Ltd reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you and you shall not, in any event, settle any matter without the written consent of Double Glazing Direct Ltd.

Disclaimer of Warranties and Damages: Limitation of Liability

Your use of this site is at your own risk. This site (including all content and functions made available on or accessed through this site) is provided “as is.” to the fullest extent permissible by law, with regard to the content on this site, Double Glazing Direct Ltd makes no representations or warranties of any kind whatsoever (1) for the accuracy, merchantability, fitness for a particular purpose or non-infringement of any content published on or available through the site, (2) that the server that makes this site available is free of viruses or other components that may infect, harm or cause damage to your computer equipment or any property when you access, browse, download from or otherwise use the site. Under no circumstances, including but not limited to Double Glazing Direct Ltd negligence, shall Double Glazing Direct Ltd be liable for any consequential, direct, incidental, indirect, punitive or special damages related to (a) the use of, (b) the inability to use or (c) errors or omissions in the contents and functions of this site, even if Double Glazing Direct Ltd or an authorised representative thereof has been advised of the possibility of such damages.

General Provisions

These Terms & Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between Double Glazing Direct Ltd and you with respect to your use of this Site. Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim of action arises. If for any reason a court of competent jurisdiction finds any provision of the Terms & Conditions of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of this agreement, and the remainder of these Terms & Conditions of Use shall continue in full force and effect. These Terms & conditions of Use shall be governed by and construed in accordance with the laws of the United Kingdom.

Privacy policy

Double Glazing Direct Ltd takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Double Glazing Direct Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by email.

Information

Personal information is collected by Double Glazing Direct Ltd. We collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details. We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.

Use and Disclosure of personal information

We process personal information collected via the Double Glazing Direct Ltd site for the purposes of:

  • providing a personalised service
  • conducting market research surveys
  • running competitions
  • providing you with information about products and services we offer.

If you do not wish to receive information about our products or services, please untick the appropriate box on any form you submit. We may also disclose your information to business partners and third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order.

We also use information in aggregate form (so that no individual user is identified):

  • to build up marketing profiles
  • to aid strategic development
  • to manage our relationship with advertisers
  • to audit usage of the site.

Links to Other Sites

The Double Glazing Direct Ltd website contains links to other sites. Please be aware that Double Glazing Direct Ltd is not responsible for the privacy practices or content of such other sites. This privacy statement applies solely to information collected by this website.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Double Glazing Direct Ltd site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Contact Us

What do our customers say?

See more reviews

Very quick and professional service

I am very impressed, my home is much improved. Very professional. Prompt. Punctual. I highly recommend. THANK YOU ALL. I have just been in contact with Double Glazing Direct regarding my front door. They are very professional and helpful. They kindly helped me.

Damien Martin

Google

We will be going back to Double Glazing Direct

Double Glazing Direct changed our very old and leaky polycarbonate conservatory roof to a new solid roof as well as changing the windows and doors of the same area. From start to finish we were extremely happy with their customer service, knowledge about their products and competitive pricing. There’s no pressuring sales pitch, they gave us as much time as we needed to make our decision which was refreshing. When the work started everyone we dealt with was friendly and professional and couldn’t do enough to make sure we were happy with everything and kept the disruption to the absolute minimum. The work was completed much faster than we imagined! Was amazing to see everything take shape so quickly! We are 100% satisfied with the end result and love the space that’s been transformed. We are getting lots of use out of it. I wouldn’t hesitate to recommend Double Glazing Direct. If you want an honest, professional service at a decent price, look no further! We need the rest of the windows and doors replacing in our house now and without a doubt we will be going back to Double Glazing Direct.

Buckinghamshire

Which?

‘Double Glazing Direct’ were brilliant.

They were extremely polite and professional. Before they started the work on the day of installation, taking out the existing windows, they prepared the area with dust sheets and special protective flooring on our wood floor and stairs. The fitters were skilled knowledgeable and focussed. There was no mess made during the installation. The quality of the product and installation was excellent. I love my windows and I will always recommend ‘Double Glazing Direct’.

Greater London

Which? Trusted Trader

Great job, professional service

Replaced an old aluminium frame patio door with updated upvc doors. Work undertaken very professionally, leaving the area clean and tidy afterwards. Noticed a very slight imperfection upon completion but this was rectified quickly and efficiently. Thank you to the entire Team. I would recommend Double Glazing Direct to anyone. Brilliant service from start to finish.

Buckinghamshire

Which? Trusted Trader

I would highly recommend

Marc and his team did an excellent job of replacing our conservatory glass roof with a Guardian Warm Roof. Work started on time and was completed within the stated time frame. I would highly recommend Double Glazing Direct.

David Tomlinson

Google

Outstanding Service

We had many issues trying to locate a company to replace our conservatory roof however, this company was recommended to us by a friend of a friend and we couldn’t be happier. It was really refreshing to have a company not place any pressure for a sale; always available to answer any queries; worked incredibly quick and professionally throughout with a friendly manner. We are so impressed with the service received, that we have now booked them again in May to have our windows replaced.

Buckinghamshire

Which? Trusted Trader

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